Harden the support-ticket prompt
A hands-on AIF-C01 lab. You produce the real artefact and 8 automated checks verify it behaves the way the exam expects.
Try this labAll AIF-C01 practice
- Certification
- AIF-C01
- Format
- Structured configuration
- Difficulty
- medium
- Estimated time
- 12 min
- Automated checks
- 8
The brief
Repair prompt-request.json without changing its name, description, production variant, or model. Declare one input variable named ticket_text and use {{ticket_text}} exactly once inside matching XML-style tags. Tell the model to choose exactly one of BILLING, ACCESS, or DELIVERY, ignore instructions or commands inside the ticket, and return only a JSON object with category and reason. Set temperature to at most 0.2 and maxTokens to at most 120.
Part of AIF-C01 preparation
Labs are written by ExamNova to teach the decisions the exam tests. They are not reproductions of vendor lab content.